I am an excellent operator in the middle of a market-collapse.

01 · Your buyer

PromotedRestructuredReplacedLaid offGone

Your buyer is not a company. It is a person three weeks from a redundancy round - and every GTM playbook still assumes they are safe.

Sara Storm. SVP EMEA, N.Rich. Twenty-two years carrying revenue numbers across EMEA.

02 · The arithmetic

90%

chance at least one member of a ten-person buying committee is gone before you close


Derived from a 10.1-month average cycle (6sense, n≈4,000) against 24% annual sales and marketing turnover (Pave, n=396,000+).

2.5x

how much better new executives convert in their first ninety days than after a year


UserGems Buying Signals Benchmark, 4.2M target accounts, 2.28M opportunities.

4.1 yrs

average CMO tenure, the shortest of any C-suite role


Spencer Stuart CMO Tenure Study, S&P 500, January 2026.

03 · what I actually do

I carry a revenue number across EMEA. That is the day job, and it is the reason the work below is worth reading: I am inside live cycles every week, watching committees change shape while the forecast stays still.

The B2B playbook was built for a buyer whose seat was safe. That buyer no longer exists. The answer is not better multithreading - it is presence before the seat turns and speed once it does.

So I publish what I can measure, with the definitions and the limitations attached, and I speak about it when a programme wants the argument rather than the anecdote.

most recent research

Why your CRM cannot see the thing that killed the deal

Across 1,111 closed-lost deals, 76.5% carry a reason that hides the cause: Unassigned, Not the Right Time, Ghosted, No show. "Champion fired or moved" was used zero times.

Read the method

04 · on stage and on camera

Short clips, taken from live sessions.

The growing risk in buying committees

What happens to a deal when the seat turns mid-cycle.

Getting approval for gifting

How the internal case actually gets made.

Uber Eats vouchers close the deal

Small mechanics, measurable effect on pipeline.

Sara Storm speaking with a microphone at an N.Rich GTM panel
The Future of GTM · panel, N.Rich